How to Enrol?

Visit the ‘Home Page‘ on our website and register for an “OWNA” account by clicking on the widget.

OWNA FAQ

Parent APP Cheat Sheet to navigate your OWNA APP

cheatsheet.pdf (owna.com.au)

How to make a casual care booking (BSC Before School Care, ASC After School Care, VC Vacation Care)

https://ownaportal.tawk.help/article/parents-book-casual-spots

How to make / change or cancel a permanent booking schedule

Cannot be completed within the OWNA app – Please Email rhac@ktoosh.com.au with a minimum of 2 weeks written notice.

How to Mark Absences

https://ownaportal.tawk.help/article/parents-marking-child-not-attending

Signing a Direct Debit Request

https://drive.google.com/file/d/1lD-UFPQAgdt2GLsATChHbsDF_OzkAnjn/view

Signing a Compliance Written Agreement (CWA)

https://ownaportal.tawk.help/article/signing-the-cwa

How to Read Invoices

https://ownaportal.tawk.help/article/how-to-read-my-invoice

How to add an Emergency Contact

Select the menu bar – Top Left, select forms, select ‘additional Emergency Contact’ and complete the form). Be sure to add a license or passport number that the emergency contact will need to bring with them for verification upon collection of the child.