Just a reminder to parents that KT OOSH requires you to directly notify the service if your child is going to be able from a previously confirmed session. There is a $5 non notification fee per child for failing to notify KT OOSH directly of absences prior to the session commencing.

It is very distressing to staff when we are unable to locate a child who is expected to be at After school care. When a child does not arrive at the service you will be sent a text message to confirm your child’s whereabouts. We have found that it is often quicker to send a brief text to parents rather then a phone call (especially if you are trying to locate several children at the one time).

How to notify KT OOSH if your child is absent from a confirmed session:

The best way to inform KT OOSH that your child is absent is to send a short text message to Kate 0412 019 363 or Tracey 0412 878 145. You will always get a reply text to confirm your message was received. If you do have advance notice of an absense IE a holiday, then an email would also be suitable.

Please note that a simple text message to Kate or Tracey is the best way to book casual care at late notice. An email is also acceptable if you have advance notice.