We have been advised that over the coming weeks that we will be receiving a visit from our Regulatory Authority who will be conducting an Assessment & Rating.
The assessment and rating process allows us the chance to show how well we compare to the benchmarks set by the National Quality Standard.
During the visit they will get all the evidence needed to assess and rate our centre.
This includes:
- observing – what children, families, educators, co-ordinators are doing
- discussing – why and how certain practices happen at the service with educators and staff
- sighting – the documents that are in place to support the practices at your service required by the National Law and National Regulations
After the visit we will receive a draft assessment and rating report. This includes:
- an overall rating
- ratings for each individual quality area
- information about any elements of the NQS that were not met
- any non-compliances with the National Law or National Regulations
- improvement notes
You can find our current Assessment and Rating in our Sign in Area. We are really looking forward to this process which will give us some valuable feedback of where we can improve our service for the community.
If you have any questions, please feel free to speak with any of the Educators at the centre or email them to feedback@ktoosh.com.au.