Unfortunately over the last few weeks there has been an increase in the number of guardians collecting their children after 6pm from the service. Whilst we understand that sometimes situations occur and the odd late collection can not be helped, regular lateness isn’t acceptable.

Staff have commitments after hours and they need to leave the service are 6pm. Regular lateness of only 5 minutes is also not acceptable.

If Guardians are regularly late a reminder email will be sent and Guardians are asked to review their situation to ensure children at collected by 6pm. Regular lateness may result in termination of care.

Thank you for your understanding and respect relating to this issue.