Advising when absent from ASC (RHAC & BNPS)

Unfortunately, this year we have had parents forget to notify KT OOSH of their child’s absence. Then to make a stressful situation worse, not being contactable when we are trying to locate your child. Please be reminded of the following procedures below relating to arrival at ASC.

1. The children line up at the nominated KT OOSH Area and are signed in by KT OOSH Staff.

2 If any children haven’t arrived at ASC as expected, Staff send parents a text message. This message is to notify you that your child hasn’t arrived at ASC and to ask you to please advise us of if they are safe and where they are suppose to be. * NOTE we send a text message at first as this is a quicker option to be able to contact more parents in a very short space of time as opposed to calling and taking several minutes per call.

3. While we are waiting for a reply we ask the other children if they have seen the missing child and possibly check with the office / teachers. If we have not heard back from the parent at this point. We call all available contact numbers to locate the whereabouts of your child.

Please answer your phone if we call you around 3-4pm. Generally, it will mean your child hasn’t arrived at ASC and we are beginning to panic. It is so stressful when we are unable to located a child who we expect to arrive at ASC. Please save the KT OOSH @ RHAC or OLA number in your phone and if we call, please answer – especially around the time your child’s school bell rings to signal home time.

To avoid all of the above occurring just remember to send a short text to the KT OOSH @ RHAC or BNPS phone to notify us your child will be absent. I understand we all have a lot to remember but this really helps avoid a potential stressful situation.

The KT OOSH @ RHAC number is 0434 584 881

The KT OOSH @ BPS number is 0428 062 338

Thank you!

Booking Casual Care @ RHAC_BNPS

To book Casual Care please see the procedures below:

1. If you are requesting a casual session within the current week you can send a text message of your request to the KT OOSH @ RHAC or BNPS phone. Staff will respond to you as soon as they commence their shift. IE at 6:45am or 2:45pm. This phone is only monitored during OOSH hours.

2. If you require casual care and have advance notice – IE anything outside of the current week is considered advance notice. You should send your request via email to rhac@ktoosh.com.au or bnps@ktoosh.com.au

3. If you have an emergency. IE You find out during the day that you need afternoon care on that day OR you find out late at night you require morning care for the next day. Then your best option is to text message Tracey directly on 0412 878 145

Thanks Everyone!