Fees and Charges

Currently as schools are open and operational then KT OOSH Services is required to be open and remain operational whilst continuing to follow the current CCS Entitlement guidelines and the centre Policy and Procedures.

This being the case the two weeks notification period would apply if you wish to cancel any permanent care.  The Casual  Care and Last Minute Care policy will remain as is also that once booked is payable regardless of attendance.  Staffing, catering and programming has already been taken into consideration for the child/rens attendance.

Please note that future placements cannot be guaranteed once cancelled as they are dependent on centres current wait lists which is based on availability at the time of the request.

In the event that KT OOSH Services is forced to shut down for reasons out of their control then all child care fees from that date until reopening will not be charged.

 

Absences: As per the current CCS entitlement payments, it states that Centrelink will only pay CCS Entitlements up to and including a child’s last physical attendance and any absences after this point will not be entitled to CCS benefits.  If you mark the children absent you will still receive your CCS entitlements provided there is not a gap of 8 or more weeks from their last date/session of attendance until their next one.  Please note each session is classed separately ie BSC and ASC.  I have re-checked this with the applicable government body this week and this rule is not being waived due to the COVID-19 virus.  Please refer to the Absences post in this news on how to ensure your child is marked absent correctly or take the opportunity to beat the madness at school drop off since the booking still applies.

Social Distancing updates

Drop Off/Pick Ups – In effort to comply with the 1.5m social distance recommendation, Sign In/Out areas are as close as practical to the entrances of our centres.  An Educator will be in that area to call your child/ren on the walkie talkie.  It is important that we continue to follow our Policy to wash hands on arrival and departure of the centre.  Please note a bottle of hand sanitisier is located near the iPad for your use.  We will also continue to wipe down the iPad with Germex during the session.

Children’s hand washing – Children are directed to wait their turn and wash their hands individually to avoid any crowding in the bathroom areas.  We will also be supporting the same practices within the school.

Afternoon tea – To avoid crowding around food areas we will continue to offer the children packaged foods that they can open themselves.  As you can appreciate we are having difficulties with stock levels due to the quantity restrictions but are working closely with Coles and other suppliers to overcome this.  So far so good….

AM & PM Year Group Meetings – When children arrive/depart from KT OOSH the year group meeting have been cancelled.  Children instead separated into their roll year groups to be signed in/out.  Throughout all sessions we have eliminated group/assembly type gatherings.

Play/Activity Programming – KT OOSH have temporarily removed any sensory type activities from the program such as play dough, slime and cooking.  All resources/equipment are also being constantly cleaned throughout all sessions.

What do I do if my child is absent from KT OOSH

If your child is going to be absent for any reason please continue to mark your child absent via the ‘My Family Lounge” app on your smart phone to avoid any non notification fees being applied.  If you are unsure on how to do this, please refer to the FAQ tab on our website www.ktoosh.com.au

Whilst the Centre is open, if you decide to cancel your booking for any reason, please keep in mind our 2 weeks’ notice policy will apply.

Please note that should you be placing your child in self quarantine due to traveling overseas or you have been in contact with someone where potentially the COVID-19 virus may have been transmitted then we will require a Doctors Medical Clearance before their return.

If your Child is Sick/Unwell

As has been impressed by our Prime Minister and NSW State Premier it is imperative that if your child becomes unwell or sick that you keep them at home.

Children who appear unwell at the Service will be closely monitored and if any symptoms are noticed or the child is not well enough to participate in normal activities, parents or an emergency contact person will be contacted to collect.  Please note that our policy does require collection of children that are unwell within 30 minutes.  It is important that someone on your emergency contact pick up list is available to do this.

If your need to add an additional emergency contact person to meet this requirement you can do so via the “My Family Lounge” portal on a PC or via the web link on our website home page www.ktoosh.com.au

April Vacation Care

April Vacation Care is still going ahead at this point as the DET and our governing bodies feel this is the best environment for the children as well as the need by the community for working parents.

Whilst KT OOSH services is open and operational all Vacation Care charges are payable once booked as per our fees policy.  Should we not be operational then fees will not apply.

Don’t miss out on gaining the Early Bird rates which close next Wednesday 1st April 2020.

All Excursions and Incursions have been cancelled and the new programmed day as follows:

  • Scientifix – Science Day
  • Bowling/Laser Tag – Children’s Choice
  • Movie Day – In House Movie day
  • Kids Mantra Training –  Games Day

Click here to view the updated program:

IRPS Vacation Care

RHAC Vacation Care

No DS, Nintendos or electronic devices will be allowed during the holidays.

Sick Children .

Children who appear unwell at the Service will be closely monitored and if any symptoms are noticed or the child is not well enough to participate in normal activities, parents or an emergency contact person will be contacted to collect.  Please note that our policy does require collection of children that are unwell within 30 minutes.  It is important that someone on your emergency contact pick up list is available do to this.

If your need to add an additional emergency contact person to meet this requirement you can do so via the “My Family Lounge” portal on a PC or via the web link on our website home page www.ktoosh.com.au

Absences.

If your child is going to be absent for any reason please continue to mark your child absent via the ‘My Family Lounge” app on your smart phone to avoid any non notification fees being applied.  If you are unsure on how to do this, please refer to the FAQ tab on our website www.ktoosh.com.au

Whilst the Centre is open, if you decide to cancel your booking for any reason, please keep in mind our 2 weeks’ notice policy will apply.

Please note that should you be placing your child in self quarantine due to traveling overseas or you have been in contact with someone where potentially the COVID-19 virus may have been transmitted then we will require a Doctors Medical Clearance before their return.

In addition, should a COVID-19 testing be carried out then KT OOSH Services MUST be notified immediately and a Doctors Medical Clearance is also required prior to the child’s return as per our infectious disease policy.

Vacation Care

As of today, we are still continuing to plan for vacation care, however, we will be cancelling all excursions and incursions that have been planned and will keep the children at the Centre and run other fun activities on those days.

An updated vacation care program will be sent out for the change of days by close of business Wednesday 18th March.  For any families who have booked in, your additional excursion/incursion cost will be removed.

 

Social Distancing

Drop Off/Pick Ups – In effort to comply with the 1.5m social distance recommendation, Sign In/Out areas are as close as practical to the entrances of our centres.  An Educator will be in that area to call your child/ren on the walkie talkie.  It is important that we continue to follow our Policy to wash hands on arrival and departure of the centre.  Please note a bottle of hand sanitisier is located near the iPad for your use.  We will also continue to wipe down the iPad with Germex during the session.

Children’s hand washing – Children are directed to wait their turn and wash their hands individually to avoid any crowding in the bathroom areas.  We will also be supporting the same practices within the school.

Afternoon tea – To avoid crowding around food areas we will continue to offer the children packaged foods that they can open themselves.  As you can appreciate we are having difficulties with stock levels due to the quantity restrictions but are working closely with Coles and other suppliers to overcome this.  So far so good….

AM & PM Year Group Meetings – When children arrive/depart from KT OOSH the year group meeting have been cancelled.  Children instead separated into their roll year groups to be signed in/out.  Throughout all sessions we have eliminated group/assembly type gatherings.

Play/Activity Programming – KT OOSH have temporarily removed any sensory type activities from the program such as play dough, slime and cooking.  All resources/equipment are also being constantly cleaned throughout all sessions.

April 2020 Vacation Care Bookings Are Now Open!

CLICK HERE TO VIEW APRIL 2020 VACATION CARE PROGRAMS:

Booking to attend the April 2020 Vacation Care is now easier!

Don’t forget to use the BOOKING PROCESS via “My Family Lounge” which can be accessed on your smartphone app. If you do not remember your username then please contact head office and they will advise. If you do not remember your password simply enter your username and then click on forgot password to generate a new one. If you have enrolled with My Family Lounge then click on register now to create one via the “My Family Lounge” icon on our website www.ktoosh.com.au

No more emails and no waiting confirmations.  Bookings via the app are instant and based on availability, simple and easy.

If you are not a currently enrolled family with our service then simply log onto “My Family Lounge” on our website homepage www.ktoosh.com.au and register. Once registered, complete the enrolment process and contact Head Office to ensure it has come through and explain you would like to book for the upcoming Vacation Care.

Don’t be disappointed and make sure you book in prior to the closure dates listed on each program to gain the Early Bird Rates. Click on the links below to view April 2020 Vacation Care Programs:

RHAC April 2020 VC Program

IRPS April 2020 VC Program

Vacation Care Hours: Strictly 7:00am – 6:00pm with late fees accruing after 6:00pm.  If you are running late then please contact the centre directly to ensure a staff member is able to stay after 6:00pm – as this is not always possible.  Late fees apply at a rate of $15.00/five minute increments/child + a $12.50 non notification fee if the centre is not advised if your child/ren are absent for a confirmed/booked day by 10.00am on the day they were due to attend, excursion days notification is required by 8.30am.

RHAC: 0434 584 881 OR IRPS: 0428 021 652

Electronic Devises: Due to responses from our recent survey, privacy concerns and the concerns of children’s channels being hacked, all electronic devices including DS, smart phones, iPads etc will not be allowed at the centre for Vacation Care.

Bookings:There is no changing, swapping or cancelling of days once booked so please make sure you check your dates.

In addition a lot of time and planning goes into Vacation Care and therefore last minute requests cannot always be accommodated due to mandatory staffing ratios, logistics or supply issues.

Breakfast: During Vacation Care Periods Breakfast is from 7:00am – 8:00am with morning tea at approximately 9:30am.

Children’s Daily Requirements: Please ensure you apply sunscreen to your child prior or upon arrival at KT OOSH. We suggest also a BACK PACK/BAG, a JACKET/JUMPER, HAT, CLOSED in SHOES & Socks and DRINK BOTTLE. During the Holiday Period Electronics WILL NOT be allowed.