Re-Enrolling Current Children for 2015

KT OOSH Services Re-enrolment process will commence as follows:

From Monday 11th August 2014 for KT OOSH @ IRPS Families

From Monday 18th August 2014 for KT OOSH @ OLA Families

This is how the RE-Enrolling process will work;

1. You will be emailed an editable form containing all recorded information for your account with KT OOSH.

2. You need to carefully read over this information. If information is incorrect, you need to type the updated information on the form in the fields provided (on the right hand side of the form)

3. When you have updated and checked all info. You need tick the check boxes for various authorisations and consents and email this form back to us.

That is it. All done. You will be sent an email from us to confirm you care for 2015 in the next couple of weeks.

IMPORTANT; Re-Enrolments will be accepted up until the End of Term 3, 2014 ONLY. If you have not replied to our email to confirm your information then your account will be automatically closed from 31st Dec 2014 and your position will be given to the next family on the waiting list. New family enrolments are accepted from Term 4, 2014.

 

Advising when Absent from KT OOSH

Unfortunately, this year we have had parents forget to notify KT OOSH of their child’s absence. Then to make a stressful situation worse, not being contactable when we are trying to locate your child. Please be reminded of the following procedures below relating to arrival at ASC.

1. The children line up on the basketball court and are signed in.

2 If any children haven’t arrived at ASC as expected, we send parents a text message. This message is to notify you that your child hasn’t arrived at ASC and to ask you to please advise us of if they are safe and where they are suppose to be. * NOTE we send a text message at first as this is a quicker option to be able to contact more parents in a very short space of time as opposed to calling and taking several minutes per call.

3. While we are waiting for a reply we ask the other children if they have seen the missing child and possibly check with the office / teachers. If we have not heard back from the parent at this point. We call all available contact numbers to locate the whereabouts of your child.

Please answer your phone if we call you around 3-3:30pm. Generally, it will mean your child hasn’t arrived at ASC and we are beginning to panic. It is so stressful when we are unable to located a child who we expect to arrive at ASC. Please save the KT OOSH @ OLA number in your phone and if we call, please answer – especially around 3pm.

To avoid all of the above occurring just remember to send a short text to the KT OOSH @ OLA phone to notify us your child will be absent. I understand we all have a lot to remember but this really helps avoid a potential stressful situation.

The KT OOSH @ OLA number is 0423 420 605

Thank you!

Booking in for Casual Care

To book Casual Care please see the procedures below:

1. If you are requesting a casual session within the current week you can send a text message of your request to the KT OOSH @ OLA phone. Staff will respond to you as soon as they commence their shift. IE at 6:45am or 2:45pm. This phone is only monitored during OOSH hours.

2. If you require casual care and have advance notice – IE anything outside of the current week is considered advance notice. You should send your request via email to ola@ktoosh.com.au

3. If you have an emergency. IE You find out during the day that you need afternoon care on that day OR you find out late at night you require morning care for the next day. Then your best option is to text message Kate directly on 0412 019 363

Thanks Everyone!

Sign IN & OUT Procedures

Just a quick note that we are planning on trialling a new system whereby parents can sign your children in and out of KT OOSH via an Ipad. You will use a 4 digit pin to do so and this information will be automatically updated to our Qikkids System.

We are currently setting this up and will keep you updated with exactly how this will work over the next few weeks.

Booking in for Casual Care

To book Casual Care please see the procedures below:

1. If you are requesting a casual session within the current week you can send a text message of your request to the KT OOSH @ IRPS phone. Staff will respond to you as soon as they commence their shift. IE at 6:45am or 2:45pm. This phone is only monitored during OOSH hours.

2. If you require casual care and have advance notice – IE anything outside of the current week is considered advance notice. You should send your request via email to irps@ktoosh.com.au

3. If you have an emergency. IE You find out during the day that you need afternoon care on that day OR you find out late at night you require morning care for the next day. Then your best option is to text message Kate directly on 0412 019 363

Thanks Everyone!

Advising when Absent from KT OOSH

Unfortunately, this year we have had parents forget to notify KT OOSH of their child’s absence. Then to make a stressful situation worse, not being contactable when we are trying to locate your child. Please be reminded of the following procedures below relating to arrival at ASC.

1. The children line up at the hall door and are signed in.

2 If any children haven’t arrived at ASC as expected, we send parents a text message. This message is to notify you that your child hasn’t arrived at ASC and to ask you to please advise us of if they are safe and where they are suppose to be. * NOTE we send a text message at first as this is a quicker option to be able to contact more parents in a very short space of time as opposed to calling and taking several minutes per call.

3. While we are waiting for a reply we ask the other children if they have seen the missing child and check with the office. If we have not heard back from the parent at this point. We call all available contact numbers to locate the whereabouts of your child.

Please answer your phone if we call you around 3-3:30pm. Generally, it will mean your child hasn’t arrived at ASC and we are beginning to panic. It is so stressful when we are unable to located a child who we expect to arrive at ASC. Please save the KT OOSH @ IRPS number in your phone and if we call, please answer – especially around 3pm.

To avoid all of the above occurring just remember to send a short text to the KT OOSH @ IRPS phone to notify us your child will be absent. I understand we all have a lot to remember but this really helps avoid a potential stressful situation.

The KT OOSH @ IRPS number is 0428 012 652

Thank you!