To meet the Education and Care Services National Law and Regulations which we operate under the following steps are required to be actioned by all OLA families that have child medications held by KT OOSH Services OLA:

• Either a parent/guardian will need to come and sign out their medication this Thursday afternoon 1st April 2021 between 2.30pm – 6.00pm or on their last attendance day this week.  We are not sure what the Catholic Diocese medication process is so please seek further instructions from them if they haven’t already discussed this.
• Should your child still be enrolled with us and utilising our Vacation care service this holidays or in the future then your medication will simply be transported over to the IRPS site and remain on site there whilst they are enrolled with KT OOSH Services.
• All child medications still in the possession of KT OOSH services after this Thursday 1st April 2021 will be transported to our IRPS site and can be collected over the school holidays if they are not utilising our Vacation Care Service.
• All medications still in the possession of KT OOSH Services after Monday 19th April 2021 WILL be disposed of via the local chemist.

Four of our current OLA staff have accepted positions with the Catholic Diocese and will stay on with them to assist with the running of the new Before and After School service on site at OLA.  Remaining staff will continue to work with KT OOSH Services at either Ironbark Ridge Public School or Rouse Hill Anglican College.

We wish all our exiting staff the best with their future as we will dearly miss them but we appreciate all their hard work and dedication they have given to KT OOSH Services whilst caring for our OLA community families and their children.

Should you need to contact KT OOSH then please continue to do so via the centre email ola@ktoosh.com.au

This email address will remain active until Friday 9th April 2021 for incoming queries.

PLEASE NOTE: We will not be responding to any queries that relate to the care the Catholic Diocese will be providing after Sunday 4th April 2021.

All OLA accounts will be automatically closed off as at this Sunday 4th April 2021.  After this date there will be no future dated charges.

There will be direct debit run tomorrow Wednesday 31st March 2021 and a second direct debit run this Friday 2nd April 2021 to capture any casual booking or adjustments for this week and last week that may not appear on your statement of entitlement you will be receiving today.

The following two points do not apply to any of our families to my knowledge however:

• Please be aware that should there be a debt owing to KT OOSH Services up to and including Sunday 4th April 2021 then this MUST be finalised and sorted to avoid escalation to debt recovery.
• Any CCS (Child Care Subsidy) adjustments after Sunday 4th April 2021 will need to be sorted direct with Centrelink on 13 61 50.

Our Lady of the Angels Primary School have confirmed they will NOT be running any School holiday care on site at the school.

All families that currently use our IRPS VC service don’t need to do anything.  All enrolment documentation and medication will be transferred across to IRPS by KT OOSH Services.

If you are thinking of using our Ironbark Ridge Vacation Care service across the road in the future and haven’t already done so, you will need to create an IRPS account and pay your $300.00 refundable family bond no later than this Sunday 4th April 2021 before the enrolment system is closed.  It is an easy process prior to the closing off of the OLA enrolment system, simply click on this link for the six easy steps OLA Families Enrolling for IRPS Vacation Care Once you have completed these steps email irps@ktoosh.com.au to confirm so we can check it for you.

If you wish to create an IRPS VC account after this Sunday 4th April 2021 then you may be required to do the FULL enrolment process from the beginning and pay the $25.00 enrolment administration fee.

If you have been with KT OOSH Services since 2019:

27th March 2019 when our invoicing system moved from charging in arrears to in advance all family bonds were credited back to accounts towards future fees to assist with the transition.  From this date forward no Bond was held for any account that had a permanent schedule for BSC/ASC or both.  Bonds were only held for casual account holders.

Casual Account holders:

Should you hold a bond with us, we have been in contact with a lot of our families already and will be organising batching for Bond Refunds over the coming four weeks.  Please be patient as we will have these processed for you as quickly as possible.

If you are a casual account holder (do not have any permanent BSC or ASC sessions), paid a family bond with us and not had it credited back to your account or refunded prior then please forward your bank account details to ola@ktoosh.com.au

Families wishing to use our Ironbark Ridge Public School Vacation Care Service:

We have been in contact with all our families that are currently registered with our IRPS VC service to see if they wish for this account to remain open, a $300.00 refundable family bond is required to be paid if you haven’t already done so.

As you are are, this is the last week that KT OOSH Services will be operating on site at Our Lady of the Angels Primary school. We have had the privilege to care for families of our community for over 11 years since the commencement of the service on site in it’s first year.   Being a small family business and also a local of the area makes this a very hard week for us to give our OLA service up.

We will continue to support the community through our sponsorships with the local soccer and netball clubs and we wish all our beautiful families the best for the future.

From the commencement of Term 3 the Catholic Diocese will be taking over the operation of the Before and After School Service so please contact them for any future queries.  Our accounting system will remain open until all final debts are settled.

Ironbark Ridge Public School:

NOTE: 2021 Fee Structure will take effect from Monday 4th January 2021

Administration Fees:

On Line Transition Charge: One Off Charge $5.00/child (Applies to families that are still to transition enrolments over to the My Family Lounge system)

Family Bond: Per Family – $300.00 (For all casual enrolments where no permanent booking is current for BSC or ASC)

Please note: All Permanent care fees are charged 2 weeks in advance on a fortnightly basis therefore no Family Bond is required to be held for families with a permanent booking for all children on their account.

AM Sessions:

Permanent – $13.00/child

Casual – $13.00/child (not guaranteed and based on availability)

Last Minute Booking Fee – $5.00/child/occasion (Care required within 7 days of session commencement)

PM Sessions:

Permanent – $19.00

Casual – $19.00/child (not guaranteed and based on availability)

Last Minute Booking Fee – $5.00/child (Care required within 7 days of session commencement)

VC Sessions: (Operates from Ironbark Ridge Public School)

Vacation Care (Early Bird) – $60.00

Vacation Care (Last Minute Booking) – $65.00

Additional Charges where applicable: Issuing of Hat/session – $2.50 (BSC, ASC or VC)

Medical/Allergy/Dietary Wristband replacement – $2.50 (BSC, ASC or VC)

Late Payment/Dishonor Fee – $10.00 per week (Charged in addition to fees charged by Banks) CRN Update Administration Charge – $25.00 (Should a new account need to be created due to a change in the primary CRN carer)

Not signing children in/out of Centre Kiosk system – $25.00

Kiosk Pin being used by 3rd Party/Fraudulent Usage – $10.00

Non Notification Fee BSC, ASC or VC – $12.50/child (in each instance)

Late Collection Fee – $15.00/child/5 minute increments

Reprinting or Reconciling Statement of Entitlements – $15.00/occasion

Our Lady of the Angels Primary School:

NOTE: 2021 Fee Structure will take effect from Monday 4th January 2021

  Administration Enrolment Fees:

Enrolment Charge: One Off Charge $25.00/child

On Line Transition Charge: One Off Charge $5.00/child

Family Bond: Per Family – $300.00 (For all casual enrolments where no permanent booking is current for BSC or ASC)

Please note: All Permanent care fees are charged 2 weeks in advance on a fortnightly basis therefore no Family Bond is required to be held for families with a permanent booking for all children on their account.

  AM Sessions:

Permanent – $25.50/child

Casual – $32.24/child

Last Minute Care – $34.24/child (Care required within 24 hours of session commencement and request must be emailed to centre email)

PM Sessions:

Permanent – $28.50

Casual – $32.24/child

Last Minute Care – $34.24/child (Care required within 24 hours of session commencement and request must be emailed to centre email)

VC Sessions: (Operates from Ironbark Ridge Public School)

Vacation Care (Early Bird) – $60.00

Vacation Care (Last Minute Booking) – $65.00

Additional Charges where applicable:

Issuing of Hat/session – $2.50 (BSC, ASC or VC)

Medical/Allergy/Dietary Wristband replacement – $2.50 (BSC, ASC or VC)

Late Payment/Dishonor Fee – $10.00 per week (Charged in addition to fees charged by Banks)

CRN Update Administration Charge – $25.00 (Should a new account need to be created due to a change in the primary CRN carer)

Not signing children in/out of Centre Kiosk system – $25.00

Kiosk Pin being used by 3rd Party/Fraudulent Usage – $10.00

Non Notification Fee BSC, ASC or VC – $12.50/child (in each instance)

Late Collection Fee – $15.00/child/5 minute increments

Reprinting or Reconciling Statement of Entitlements – $15.00/occasion

Thank you to all our families that have completed the on line transition over the past 6 months which was in place of the 2019 re-enrolment process.  By doing this you are now linked to our “My Family Lounge” portal and going forward will not need to re-enrol at the end of each year. For any change of details you simply log onto either the portal or your smart phone and update them directly yourself.

As you can imagine, we have over 1650 families enrolled with KT OOSH and the manual process of ensuring the on-line transition is correct will take several months.  The admin team have been working through these since November 2019 and will continue to do so with us anticipating we should all transitioned by the end of Term 2 2020.

Please note: You will know when your documentation is finalised as the $5.00 administration fee that applied for your 2019 re-enrolment/on-line transition process will be charged to your account.

Thank you for your patience with this process but we do note it is a very user friendly and great system with no need to re-enrol each year going forward.