KTOOSH IRPS – 2021 Fee Structure

Ironbark Ridge Public School:

NOTE: 2021 Fee Structure will take effect from Monday 4th January 2021

Administration Fees:

On Line Transition Charge: One Off Charge $5.00/child (Applies to families that are still to transition enrolments over to the My Family Lounge system)

Family Bond: Per Family – $300.00 (For all casual enrolments where no permanent booking is current for BSC or ASC)

Please note: All Permanent care fees are charged 2 weeks in advance on a fortnightly basis therefore no Family Bond is required to be held for families with a permanent booking for all children on their account.

AM Sessions:

Permanent – $13.00/child

Casual – $13.00/child (not guaranteed and based on availability)

Last Minute Booking Fee – $5.00/child/occasion (Care required within 7 days of session commencement)

PM Sessions:

Permanent – $19.00

Casual – $19.00/child (not guaranteed and based on availability)

Last Minute Booking Fee – $5.00/child (Care required within 7 days of session commencement)

VC Sessions: (Operates from Ironbark Ridge Public School)

Vacation Care (Early Bird) – $60.00

Vacation Care (Last Minute Booking) – $65.00

Additional Charges where applicable: Issuing of Hat/session – $2.50 (BSC, ASC or VC)

Medical/Allergy/Dietary Wristband replacement – $2.50 (BSC, ASC or VC)

Late Payment/Dishonor Fee – $10.00 per week (Charged in addition to fees charged by Banks) CRN Update Administration Charge – $25.00 (Should a new account need to be created due to a change in the primary CRN carer)

Not signing children in/out of Centre Kiosk system – $25.00

Kiosk Pin being used by 3rd Party/Fraudulent Usage – $10.00

Non Notification Fee BSC, ASC or VC – $12.50/child (in each instance)

Late Collection Fee – $15.00/child/5 minute increments

Reprinting or Reconciling Statement of Entitlements – $15.00/occasion

KTOOSH OLA – 2021 Fee Structure

Our Lady of the Angels Primary School:

NOTE: 2021 Fee Structure will take effect from Monday 4th January 2021

  Administration Enrolment Fees:

Enrolment Charge: One Off Charge $25.00/child

On Line Transition Charge: One Off Charge $5.00/child

Family Bond: Per Family – $300.00 (For all casual enrolments where no permanent booking is current for BSC or ASC)

Please note: All Permanent care fees are charged 2 weeks in advance on a fortnightly basis therefore no Family Bond is required to be held for families with a permanent booking for all children on their account.

  AM Sessions:

Permanent – $25.50/child

Casual – $32.24/child

Last Minute Care – $34.24/child (Care required within 24 hours of session commencement and request must be emailed to centre email)

PM Sessions:

Permanent – $28.50

Casual – $32.24/child

Last Minute Care – $34.24/child (Care required within 24 hours of session commencement and request must be emailed to centre email)

VC Sessions: (Operates from Ironbark Ridge Public School)

Vacation Care (Early Bird) – $60.00

Vacation Care (Last Minute Booking) – $65.00

Additional Charges where applicable:

Issuing of Hat/session – $2.50 (BSC, ASC or VC)

Medical/Allergy/Dietary Wristband replacement – $2.50 (BSC, ASC or VC)

Late Payment/Dishonor Fee – $10.00 per week (Charged in addition to fees charged by Banks)

CRN Update Administration Charge – $25.00 (Should a new account need to be created due to a change in the primary CRN carer)

Not signing children in/out of Centre Kiosk system – $25.00

Kiosk Pin being used by 3rd Party/Fraudulent Usage – $10.00

Non Notification Fee BSC, ASC or VC – $12.50/child (in each instance)

Late Collection Fee – $15.00/child/5 minute increments

Reprinting or Reconciling Statement of Entitlements – $15.00/occasion

DECEMBER / JANUARY VACATION CARE BOOKINGS NOW OPEN

Booking to attend the December 2020 / January 2021 Vacation Care is now easier with My Family Lounge!

Don’t forget to use the book via “My Family Lounge” which can be accessed on your smartphone app. If you do not remember your username then please contact head office and they will advise. If you do not remember your password simply enter your username and then click on forgot password to generate a new one. If you have enrolled with My Family Lounge then click on register now to create one via the “My Family Lounge” icon on our website www.ktoosh.com.au

No more emails or waiting confirmations.  Bookings via the app are instant and based on availability, simple and easy.

If you are not a currently enrolled family with our service then simply log onto “My Family Lounge” on our website homepage www.ktoosh.com.au and register. Once registered, complete the enrolment process and contact Head Office to ensure it has come through and explain you would like to book for the upcoming Vacation Care.

Don’t be disappointed and make sure you book in prior to the closure dates listed on each program to gain the Early Bird Rates. Click on the links below to view the Vacation Care Programs: 

RHAC December 2020 Vacation Care Program | Thurs 10th December – Wed 23rd December

IRPS December 2020 Vacation Care Program | Thurs 17th December – Wed 23rd December 

RHAC January 2021 Vacation Care Program | Wed 6th January – Wed 27th January

IRPS January 2021 Vacation Care Program | Wed 6th January – Thurs 28th January

Vacation Care Hours: Strictly 7:00am – 6:00pm with late fees accruing after 6:00pm.  If you are running late then please contact the centre directly to ensure a staff member is able to stay after 6:00pm – as this is not always possible.  Late fees apply at a rate of $15.00/five minute increments/child + a $12.50 non notification fee if the centre is not advised if your child/ren are absent for a confirmed/booked day by 10.00am on the day they were due to attend, excursion days notification is required by 8.30am.

RHAC: 0434 584 881 OR IRPS: 0428 021 652

Electronic Devises: Due to responses from our recent survey, privacy concerns and the concerns of children’s channels being hacked, all electronic devices including DS, smart phones, iPads etc will not be allowed at the centre for Vacation Care.

Bookings: There is no changing, swapping or cancelling of days once booked so please make sure you check your dates.

In addition a lot of time and planning goes into Vacation Care and therefore last minute requests cannot always be accommodated due to mandatory staffing ratios, logistics or supply issues.

Breakfast: During Vacation Care Periods Breakfast is from 7:00am – 8:00am with morning tea at approximately 9:30am.

Children’s Daily Requirements: Please ensure you apply sunscreen to your child prior or upon arrival at KT OOSH. We suggest also a BACK PACK/BAG, a JACKET/JUMPER, HAT, CLOSED in SHOES & Socks and DRINK BOTTLE. During the Holiday Period Electronics WILL NOT be allowed, unless on permutable days.

OCTOBER 2020 VACATION CARE BOOKINGS NOW OPEN

Booking to attend the October 2020 Vacation Care is now easier with My Family Lounge!

Don’t forget to use the book via “My Family Lounge” which can be accessed on your smartphone app. If you do not remember your username then please contact head office and they will advise. If you do not remember your password simply enter your username and then click on forgot password to generate a new one. If you have enrolled with My Family Lounge then click on register now to create one via the “My Family Lounge” icon on our website www.ktoosh.com.au

No more emails or waiting confirmations.  Bookings via the app are instant and based on availability, simple and easy.

If you are not a currently enrolled family with our service then simply log onto “My Family Lounge” on our website homepage www.ktoosh.com.au and register. Once registered, complete the enrolment process and contact Head Office to ensure it has come through and explain you would like to book for the upcoming Vacation Care.

Don’t be disappointed and make sure you book in prior to the closure dates listed on each program to gain the Early Bird Rates. Click on the links below to view July 2020 Vacation Care Programs:

RHAC October 2020 VC Program

IRPS October 2020 VC Program

Vacation Care Hours: Strictly 7:00am – 6:00pm with late fees accruing after 6:00pm.  If you are running late then please contact the centre directly to ensure a staff member is able to stay after 6:00pm – as this is not always possible.  Late fees apply at a rate of $15.00/five minute increments/child + a $12.50 non notification fee if the centre is not advised if your child/ren are absent for a confirmed/booked day by 10.00am on the day they were due to attend, excursion days notification is required by 8.30am.

RHAC: 0434 584 881 OR IRPS: 0428 021 652

Electronic Devises: Due to responses from our recent survey, privacy concerns and the concerns of children’s channels being hacked, all electronic devices including DS, smart phones, iPads etc will not be allowed at the centre for Vacation Care.

Bookings: There is no changing, swapping or cancelling of days once booked so please make sure you check your dates.

In addition a lot of time and planning goes into Vacation Care and therefore last minute requests cannot always be accommodated due to mandatory staffing ratios, logistics or supply issues.

Breakfast: During Vacation Care Periods Breakfast is from 7:00am – 8:00am with morning tea at approximately 9:30am.

Children’s Daily Requirements: Please ensure you apply sunscreen to your child prior or upon arrival at KT OOSH. We suggest also a BACK PACK/BAG, a JACKET/JUMPER, HAT, CLOSED in SHOES & Socks and DRINK BOTTLE. During the Holiday Period Electronics WILL NOT be allowed.

My Family Lounge – 2020 On Line Transition

Thank you to all our families that have completed the on line transition over the past 6 months which was in place of the 2019 re-enrolment process.  By doing this you are now linked to our “My Family Lounge” portal and going forward will not need to re-enrol at the end of each year. For any change of details you simply log onto either the portal or your smart phone and update them directly yourself.

As you can imagine, we have over 1650 families enrolled with KT OOSH and the manual process of ensuring the on-line transition is correct will take several months.  The admin team have been working through these since November 2019 and will continue to do so with us anticipating we should all transitioned by the end of Term 2 2020.

Please note: You will know when your documentation is finalised as the $5.00 administration fee that applied for your 2019 re-enrolment/on-line transition process will be charged to your account.

Thank you for your patience with this process but we do note it is a very user friendly and great system with no need to re-enrol each year going forward.

Non Notification Charges

Due to all the confusion and uncertainly over the past three weeks, all Non Notification Charges have been waived effective from Monday 23rd March 2020 -> Thursday 9th April 2020.

Effective from Term 2 however, this policy WILL again apply as it is essential we are aware of absences prior to sessions commencing for those families still with children attending.  We need to ensure we are accounting for every child that is noted as attending.

If you have previously arranged for your child to attend the service and they will be absent, please ensure you mark them absent via your “My Family Lounge” app on your smart phone.  Refer to our website under FAQ on hos to do this if you are unsure.

By knowing absences in advance as well, this will greatly assist with staffing levels and projections for activities etc

NEW- Priority of Access Policy

We have been obligated to create a COVID-19 “Priority of Access Centre Policy” whilst the government have released the temporary child care scheme effective from Monday 6th April 2020 to Sunday 28th June 2020.

This policy is to ensure as a centre we are prioritising families requiring care as well as maintaining education:child ratios and space available in each centre to maintain distancing measures where practical.

Please click on the link below to view the COVID-19 “Priority of Access Policy”

Priority of Access Policy

Head Office

For those families that have tried calling Head Office our phone system has been turned over to record a message instead.  The best form of communication is via your centre email.

KT OOSH – Ironbark Ridge Public School irps@ktoosh.com.au

KT OOSH – Rouse Hill Anglican College rhac@ktoosh.com.au

KT OOSH – Our Lady of the Angels Primary School ola@ktoosh.com.au

Our Head Office Staff, Nominated Supervisors and Educational Leaders have all been working remotely since Tuesday 17th March 2020 when we could see the COVID-19 Virus escalating and will continue to do so until further notice.

Please be aware however that they will be working limited office hours.

Obligations for Reporting of COVID-19

As KT OOSH Services is a licensed Childcare, we are obligated to ensure any infectious diseases that relates to an employee or child enrolled with the service are reported to NSW Health as well as our Regulatory Authority.

In regards to the current pandemic being COVID-19 Virus, this requirement extends to any immediate family member or if the child/family has been in contact with a person known to have contracted the COVID-19 Virus.

Any positive cases MUST be reported to KT OOSH Services as well as your School immediately and a doctors clearance is required prior to the employee or child/family returning to the centre.

Additional COVID-19 cleaning processes have been implemented into our services to ensure it is a safe and healthy environment for all to attend.

Fees Paid for care past 6th April 2020

All deductions last week for care effective Monday 6th April 2020 onward will be credited back to your accounts.

If your account was up to date prior to the deduction on Wednesday 1st April 2020 then this amount will be reflected as a credit on your account.

If there has been any Centrelink adjustments been made Wednesday 1st April 2020 or you had money owing on your account then the credit placed back on your account will go towards the outstanding debt first and the remainder appearing as a credit on your account.

Credits will remain on accounts to go towards future fees when school returns to normal unless you have cancelled and closed your account in full with KT OOSH Services.

All families will receive their fortnightly statement of entitlement next week as normal showing where their accounts are up to so you are aware of your account balance.  Please refer to the back transaction pages for detailed reference should you need clarity on your account balance.