At time of invoicing last week Wednesday 21st July, 2021 only children that were still marked as attending were invoiced for week commencing Monday 2nd August, 2021 which was part of the normal fortnightly period at the time.
It is imperative if you are not attending and do not want to be invoiced next week for August that you mark your children’s absences now through your “My Family Lounge” app on your smartphone.
It is that time of the year again where we need to review our centre philosophy and we need your help in doing this.
Our centre philosophy is designed to:
1. Underpin the decisions, policies and daily practices of the service
2. Reflect a shared understanding of the role of the service among educators, children, families and the community; and
3. Guide teaching, planning and practices when implementing the educational program.
Please see the below link to review our current centre philosophy. We ask that you read through it to make sure that it meets your expectations of the centre. If you have any feedback that you would like to see added, changed, or taken away, please email rhac@ktoosh.com.au
Some questions that we use to help us review the philosophy are:
1. Why is quality childcare important?
2. How do we advocate for children’s rights?
3. What is the importance of children’s play for school age children?
4.What do the terms health, safety and child protection mean to you?
5. How do we support and maintain the environment?
6. How do we support the local and wider community?
We appreciate and look forward to any feedback received.
It’s that time of the year already when we need to review our service philosophy.
Our service philosophy is designed to:
We have attached a link of our current philosophy. We would ask that you read through it to make sure that it meets your expectations and if you have any feedback that you would like to see added, changed or taken away, please let us know.
Some questions that we use to help us review it are:
If you can please send your feedback to irps@ktoosh.com.au, it would be greatly appreciated.
Effective from Monday 16th August, 2021 there will be an increase to the Non Notification Charge for failure to advise of an absent child.
The charge effective from Monday 16th August, 2021 will be $17.50 per child, per session.
This is a charge that can be avoided, simply mark your child absent when they are not attending the service and we are expecting them.
It is all enrolled families responsibility to ensure they are marking their children absent via their “My Family Lounge” app on their smartphone for all sessions they have booked but will not be attending. This is for both BSC and ASC sessions and also for each child enrolled. KT OOSH Services will no longer mark absences on your behalf whether it be notified via text to the centre or email.
Failure to mark absences WILL result in non notification charges being applied per child, per session.
As KT OOSH Services is an approved child care provider, we receive government money to assist our families that are eligible with Child Care Benefits. This being the case for transparency with the government, all families must mark their own absences and we can no longer do this on your behalf.
As you are aware, the current lockdown has been extended and home schooling remains in place at present until Friday 27th August, 2021.
All families that are not sending their children to school for this period MUST log into their “My Family Lounge” app on their smartphone and update their attendances to absent for all current schedules they have booked for BSC (Before School Care) & ASC (After School Care). I think everyone is proficient at doing this by now but if not, click on the FAQ in the box above and refer to “How to Mark Absences”
DONT FORGET….. to access your August bookings, swipe across to the August calendar.
Again, we would like to thank our families that are actioning this requests as soon as we ask.
To meet the Education and Care Services National Law and Regulations which we operate under the following steps are required to be actioned by all OLA families that have child medications held by KT OOSH Services OLA:
Four of our current OLA staff have accepted positions with the Catholic Diocese and will stay on with them to assist with the running of the new Before and After School service on site at OLA. Remaining staff will continue to work with KT OOSH Services at either Ironbark Ridge Public School or Rouse Hill Anglican College.
We wish all our exiting staff the best with their future as we will dearly miss them but we appreciate all their hard work and dedication they have given to KT OOSH Services whilst caring for our OLA community families and their children.
Should you need to contact KT OOSH then please continue to do so via the centre email ola@ktoosh.com.au
This email address will remain active until Friday 9th April 2021 for incoming queries.
PLEASE NOTE: We will not be responding to any queries that relate to the care the Catholic Diocese will be providing after Sunday 4th April 2021.
All OLA accounts will be automatically closed off as at this Sunday 4th April 2021. After this date there will be no future dated charges.
There will be direct debit run tomorrow Wednesday 31st March 2021 and a second direct debit run this Friday 2nd April 2021 to capture any casual booking or adjustments for this week and last week that may not appear on your statement of entitlement you will be receiving today.
The following two points do not apply to any of our families to my knowledge however: